September 25-28, 2017
Crowne Plaza Chicago West Loop | 733 West Madison Street, Chicago, IL 60661

Bob Danna

Retired Managing Director
Deloitte LLP
Bob Danna retired as a Managing Director from the Human Capital practice at Deloitte Consulting LLP in June 2017. With more than 40 years of experience in HR and learning transformation, leadership development, workforce analytics and associated management consulting, he has provided consulting services world-wide for both commercial and government clients. In January 2013, Bob joined Deloitte as part of the acquisition of Bersin & Associates where he served as EVP and COO. Since joining Josh Bersin in 2005 he routinely leveraged Bersin’s research insights and benchmarking for clients seeking to accelerate the impact of human capital management, along with associated business results. Prior to Bersin, he held senior executive management positions at several consulting firms, served on several Boards of Directors (both domestically and internationally), was a naval officer, and completed master’s degrees in physics and engineering. Following his retirement Bob applies his experience as an industry analyst and advisor, and serving as a member of several boards of directors.

12:00 PM Leveraging Knowledge in the Network: The 2020 Employee Experience

If you are responsible for leading a business function and optimizing the performance of people, then you are paying attention to the enormous impact that automation will have on your workplace and workforce. Machines and cognitive systems will change how work gets done AND how well it gets done. Machines are replacing many services jobs and cognitive systems are re-defining the capabilities of the knowledge worker.  The compelling message: become an expert or get automated. 
In this key note, Bob and Laci will offer insights on the transformation of the business climate over the last 20+ years, how today’s cognitive systems are facilitating the transformation of workers from information users to insights experts, how insights experts are expanding higher level cognition skills, and what you should be doing to leverage the coming together of technology (cognitive systems) and humans (insights experts) to maintain a relevant, high-performing workforce.

2:00 PM A New Approach to Knowledge Management for the Employee Experience of 2020

In today’s ultra-complex, high-speed, and digital business climate, knowledge workers who just curate content will be left behind, and therefore so will your business. In this collaborative discussion, we will share key practices, lessons learned, and snags to avoid for implementing a modern knowledge management experience -- transitioning workers from overwhelmed content curators to revered insights experts.

Check out the incredible speaker line-up to see who will be joining Bob.

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